Certificate III In Health Services Assistance

Course Code: HLT33115
Study Area:
Health Services

Due to current COVID-19 restrictions, we have adapted our course delivery to now encompass a combination of online/face-to-face practical assessment. This includes easy to navigate online tutorials, video conferencing (classroom simulation) as well as face-to-face practical assessments and work placements - where safe and practical to implement. Therefore, you will require access to the internet and a computer to undertake this course.

Our combination model allows you to continue to study in a safe, guided and fully supported manner with continued access to all learning, personal and wellbeing supports.

You will be advised by your facilitator on a case by case basis in relation to practical and work placement assessments, as some flexibility will be required during this challenging time.

Bendigo City campus :

Start date: October 2021

End date:  September 2022  (Cleaning stream)  or December 2022 (Assist in nursing  stream) 

Days & Times: 1 day per week Thursdays 9 am-3.30 pm

This qualification is nationally recognised and made up of core and elective units of competency, including nursing specialisation, which the HSA is required to assist nursing staff in delivery of services such as washing, dressing, toileting and grooming, transporting patients/clients, assisting with the delivery of meals, bed making, stock control, cleaning and other general ward duties. Course includes a minimum of 120 hours of mandatory work placement.

Free TAFE and JobTrainer

You may be entitled to free tuition fees for this course if you meet the eligibility criteria for the State Government’s FREE TAFE for Priority Courses initiative. If you are aged 17-24 or looking for work, you may be eligible for 80% discount on the tuition fee through JobTrainer. Job Trainer is only available till June 2021.  It's important to know that you may incur other fees, such as student services fees or materials fees, and you'll need to cover these costs yourself. To find out more, call 13 TAFE (13 8233).

Normally a Skills First student is only entitled to one Free TAFE fee waiver. However, you may be able to enrol even if you have previously used your Free TAFE entitlement in a second Free TAFE course under JobTrainer. You may be able to get an exemption if you don’t meet the upskilling requirement.

  • Bendigo City Campus
Course Structure
  • Course duration is one full time day on campus per week over 12 months.


This qualification is nationally recognised

Possible careers
  • Graduates will find job opportunities in support services, food services, cleaning and patient transport and particularly in environmental services.

  • Police Check and WWC
  • Literacy and numeracy assessment
  • Interview

Course overview

A Health Services Assistant (HSA) works under the guidance and direction of health professionals to assist in the delivery of healthcare services. This can involve direct and non-direct patient / client care. This qualification supports multiskilling requirements of smaller and rural work/remote work settings and may also be undertaken as a traineeship.

Practical Placement is a mandatory component of this course. Bendigo TAFEs Industry Placement Coordinator will assist students with their placement needs in approved host organisations. Bendigo TAFE will make efforts to secure an appropriate placement. Due to the current environment and circumstances outside our control placements may be delayed. This may then impact the completion dates for this course and deferment of graduation.

Before you can start your practical placement, you will need to provide the following compulsory requirements:

    A valid Working with Children Check (Volunteer)
    A satisfactory National Police Check - National Police checks are conducted via fit2work. An account with fit2work will be created using the students name and the Bendigo TAFE issued student email address, once studies in the program have commenced. Further information will be provided once enrolment has been completed.
    An up to date immunisation/vaccination record as per course requirements

How to apply
  • Online application direct to Bendigo TAFE

Selection process
  • You must be aged 18 years or over and attend an Information Session

Recognition of prior learning (RPL)
Recognition of prior learning (RPL) may be given for skills and knowledge gained through previous study or other relevant experience.  Further information refer to RPL

Assessment Methods
  • Written test / assignment
  • Observation / demonstration
  • Third party report (placement)
  • Questioning
  • Online assessment
  • Role play

Learning options
  • Online

Key study areas

This qualification includes the specialisation stream - Assisting in Nursing Work in Acute Care

Further study opportunities
  • This course is a recognised pathway into Certificate IV in Allied Health Assistance and is suitable for students considering further or higher level studies in health or nursing.


Your fees are made up of four parts.
  1. Course enrolment type
  2. Materials
  3. Consumables
  4. Student Support Fee.   
Once you have determined the fees applicable to your situation you will be able to calculate a indicative total fee for your qualification.

Are you eligible for Government subsidised fees? Check for your eligibility here
Are you eligible for concession? Check for your eligibility here
Students eligible for Free TAFE receive the tuition rate free. Students eligible for JobTrainer pay 20% of the tuition. Materials, consumables and student services fees are payable by all students and do not receive a JobTrainer discount, however concession rates for student services fees are available for concession card holders, apprentices, trainees and 100% off campus delivery courses.
Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

A.   Course enrolment type:Standard
Government subsidised - average total course fee*$1,469.55
Concession - average total course fee*$295.85
Full fee - average total course fee*$2,963.35
B.   Materials average fee**$57.50
C.   Consumables average fee**$145.00
Indicative pricing for:
A.   Course enrolment type:Traineeship
Government subsidised - average total course fee*$1,610.20
Concession - average total course fee*$320.10
Full fee - average total course fee*$3,783.00
B.   Materials average fee**$50.50
C.   Consumables average fee**$145.00
Indicative pricing for:

*The student tuition fees as published are subject to change given individual circumstances at enrolment and details of any other fees including but not limited to student services, amenities, goods or materials and consumables.
**Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student. Read more on fees and charges

D.  Student Support fees
The Student Support fee is a non-tuition fee for Government subsidised (eligible) students and full fee paying (ineligible) students. Read more. Student support fees are non refundable . Student support fees are payable annually for the duration of your course, over and above tuition fees.

This page was last updated on 3/03/2021 12:45 PM

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